Lax World Online Warranty Policy

LAX WORLD EDITION LIFETIME GUARANTEE

At Lax World, LLC ("Lax World"), we stand behind the quality and durability of the products we offer. We understand that lacrosse is a fast-paced, high-impact sport that demands the best in performance and toughness. Our products are designed to meet the physical challenges of the game, and we are proud to offer the Lax World Edition Lifetime Guarantee on every product we sell.

What is the Lax World Edition Lifetime Guarantee?

The Lax World Edition Lifetime Guarantee is our commitment to you, our valued customer. Every product sold by Lax World is covered by a lifetime warranty against defects in material or workmanship, ensuring that your gear is built to withstand the tough conditions of the sport of lacrosse.

What’s Covered Under the Guarantee?

  • Durability & Performance: If any product sold by Lax World fails due to a defect in material or craftsmanship, we will repair or replace it, at our sole discretion, at no charge to you.
  • Physical Damage During Normal Use: We understand that lacrosse is a tough sport, and gear can take a beating during play. Our lifetime guarantee covers any breakage or failure that occurs during normal use—whether it’s a stick, head, mesh, gloves, shoulder pads, or any other equipment. If your product fails to meet the high standards expected from Lax World during regular use, we will replace it.

What’s Not Covered?

  • Abuse or Misuse: The Lax World Edition Lifetime Guarantee does not cover damage caused by abuse, neglect, or improper use, including but not limited to use outside of lacrosse-related activities or failure to follow product care instructions.
  • Wear & Tear: While we guarantee the durability of our products, we cannot cover normal wear and tear that occurs with frequent use over time (e.g., scratches, scuffs, fading).
  • Accidental Damage: Our lifetime warranty does not cover damage caused by accidents, such as dropping your gear or damage caused by collisions outside of standard play conditions.
  • Custom Products: Any custom products, including personalized items, are subject to a different set of terms and conditions. Please contact us directly for more information on custom warranties.

How to Make a Claim

If you experience an issue with your Lax World product that you believe falls under our Lax World Edition Lifetime Guarantee, please follow these steps:

  1. Contact Us: Reach out to our customer service team at sales@lax-world.com. Provide your order number, a detailed description of the issue, and photos of the damaged product (if applicable).
  2. Return the Product: If your warranty claim is approved, we may ask you to return the defective product for evaluation. Please ship it to the address provided by our customer service team.
  3. Replacement or Repair: Once we confirm the defect, we will repair or replace the product free of charge. If a replacement is not available, we will issue a store credit or refund at our discretion.

Limitations

  • This Lax World Edition Lifetime Guarantee is non-transferable and applies only to the original purchaser of the product.
  • The guarantee is valid only for products purchased directly from Lax World or an authorized Lax World retailer.
  • The lifetime guarantee is limited to the replacement or repair of the defective product and does not cover shipping, handling, or any associated costs.

Why Choose Lax World?

We know lacrosse is a demanding sport, and that's why we’re committed to providing gear that can stand up to the challenge. Our Lax World Edition Lifetime Guarantee gives you the peace of mind to focus on the game, knowing your gear is built to last—just like the players who rely on it.

By purchasing from Lax World, you are agreeing to the terms and conditions of our Lax World Edition Lifetime Guarantee. We reserve the right to modify or terminate this warranty at any time, but all existing warranty claims will be honored.

If you have any questions, please contact our customer service team at sales@lax-world.com. We're here to help!

Thank you for choosing Lax World. Keep playing hard!






Manufacturer’s Warranty Disclaimer


Lax World, LLC is an independent retailer and is not an authorized reseller or distributor for any of the manufacturers whose products we sell. As a result, any product purchased from Lax World is precluded from the manufacturer’s product warranty.

Lax World makes no representations or warranties regarding the manufacturer's warranty on any products we resell, and we are not responsible for handling any claims under the manufacturer’s warranty. All warranty claims for products purchased from Lax World must be submitted under our Lax World Edition Lifetime Guarantee, which covers defects in materials and workmanship, as outlined in our warranty policy.

By purchasing from Lax World, you acknowledge and agree that the manufacturer's warranty does not apply to any product sold by Lax World.