Refund Policy
At Lax World, we’re all about keeping you pumped for lacrosse! If your gear isn’t quite right, you’ve got 30 days from the date of purchase to return unused items for a full refund. To qualify, products must be in their original condition—unworn, undamaged, and with all tags still attached. While we’ll happily refund the item cost, original shipping fees are non-refundable, and return shipping is on you. Once we receive and inspect your return, we’ll process your refund within 5-7 business days to your original payment method. Need help? Reach out to us at info
@lax-world.com—we’ve got your back!
LAX WORLD EDITION LIFETIME GUARANTEE
At Lax World, LLC ("Lax World"), we stand behind the quality and durability of the products we
offer. We understand that lacrosse is a fast-paced, high-impact sport that demands the best in
performance and toughness. Our products are designed to meet the physical challenges of the
game, and we are proud to offer the Lax World Edition Lifetime Guarantee on every product
we sell.
What is the Lax World Edition Lifetime Guarantee?
The Lax World Edition Lifetime Guarantee is our commitment to you, our valued customer.
Every product sold by Lax World is covered by a lifetime warranty against defects in material or
workmanship, ensuring that your gear is built to withstand the tough conditions of the sport of
lacrosse.
What’s Covered Under the Guarantee?
Durability & Performance: If any product sold by Lax World fails due to a defect in
material or craftsmanship, we will repair or replace it, at our sole discretion, at no charge
to you.
Physical Damage During Normal Use: We understand that lacrosse is a tough sport, and
gear can take a beating during play. Our lifetime guarantee covers any breakage or failure
that occurs during normal use—whether it’s a stick, head, mesh, gloves, shoulder pads, or
any other equipment. If your product fails to meet the high standards expected from Lax
World during regular use, we will replace it.
What’s Not Covered?
Abuse or Misuse: The Lax World Edition Lifetime Guarantee does not cover damage
caused by abuse, neglect, or improper use, including but not limited to use outside of
lacrosse-related activities or failure to follow product care instructions.
Wear & Tear: While we guarantee the durability of our products, we cannot cover
normal wear and tear that occurs with frequent use over time (e.g., scratches, scuffs,
fading).
Accidental Damage: Our lifetime warranty does not cover damage caused by accidents,
such as dropping your gear or damage caused by collisions outside of standard play
conditions.
Custom Products: Any custom products, including personalized items, are subject to a
different set of terms and conditions. Please contact us directly for more information on
custom warranties.
How to Make a Claim
If you experience an issue with your Lax World product that you believe falls under our Lax
World Edition Lifetime Guarantee, please follow these steps:
1. Contact Us: Reach out to our customer service team at sales@lax-world.com. Provide
your order number, a detailed description of the issue, and photos of the damaged product
(if applicable).
2. Return the Product: If your warranty claim is approved, we may ask you to return the
defective product for evaluation. Please ship it to the address provided by our customer
service team.
3. Replacement or Repair: Once we confirm the defect, we will repair or replace the
product free of charge. If a replacement is not available, we will issue a store credit or
refund at our discretion.
Limitations
This Lax World Edition Lifetime Guarantee is non-transferable and applies only to the
original purchaser of the product.
The guarantee is valid only for products purchased directly from Lax World or an
authorized Lax World retailer.
The lifetime guarantee is limited to the replacement or repair of the defective product and
does not cover shipping, handling, or any associated costs.
Why Choose Lax World?
We know lacrosse is a demanding sport, and that's why we’re committed to providing gear that
can stand up to the challenge. Our Lax World Edition Lifetime Guarantee gives you the peace
of mind to focus on the game, knowing your gear is built to last—just like the players who rely
on it.
By purchasing from Lax World, you are agreeing to the terms and conditions of our Lax World
Edition Lifetime Guarantee. We reserve the right to modify or terminate this warranty at any
time, but all existing warranty claims will be honored.
If you have any questions, please contact our customer service team at sales@lax-world.com.
We're here to help!
Thank you for choosing Lax World. Keep playing hard!
Manufacturer’s Warranty Disclaimer
Lax World, LLC is an independent retailer and is not an authorized reseller or distributor for any
of the manufacturers whose products we sell. As a result, any product purchased from Lax World
is precluded from the manufacturer’s product warranty.
Lax World makes no representations or warranties regarding the manufacturer's warranty on any
products we resell, and we are not responsible for handling any claims under the manufacturer’s
warranty. All warranty claims for products purchased from Lax World must be submitted under
our Lax World Edition Lifetime Guarantee, which covers defects in materials and
workmanship, as outlined in our warranty policy.
By purchasing from Lax World, you acknowledge and agree that the manufacturer's warranty
does not apply to any product sold by Lax World.
